Slots / Mobile
Loyalty Points on kd9998 track your activity across the game lobby and convert into account credit you can put back into play. Check your current balance directly from your signed-in account — no separate app, no extra steps.
Loyalty Points Bangladesh is a points-accumulation system built into the kd9998 account layer. Every eligible round you complete in the lobby — whether that is a slot session or a live table hand — contributes points to your ru
The mechanics behind Loyalty Points are designed to stay visible at every stage. You do not need to activate anything manually — the counter runs from the moment you start an eligible round.
Points accumulate automatically on every eligible round completed in the lobby. The earn rate varies by game category and is shown in the account programme page. No manual activation is needed — the system reads from your account activity as you play.
When your points reach the published threshold, the redemption option appears in your account dashboard. You convert points into account credit at the rate displayed there. Redemption steps and any applicable conditions are published in the terms attached to the programme.
Your Loyalty Points balance is stored at the account level, not the device. Switch from mobile to desktop or back mid-session and the count remains unchanged. The signed-in account view reflects the live total regardless of which device you used last.
Expiry conditions are listed in the programme terms inside your account. Check those terms to understand the activity window that keeps your balance active. The published rules there override any general summary, so reading them directly is the accurate way to plan your redemptions.
Loyalty Points operates on rules that are published within the kd9998 account area rather than displayed as a fixed percentage or volatility figure — because it is a gameplay layer, not a game of chance with an RTP.
The rate at which your play converts to points is published in the account Loyalty section. It is shown per game category, not as a single flat figure, so the rate you see for slots may differ from the rate shown for live tables.
The points-to-credit conversion rate is displayed at the redemption screen inside your account. No rate is guaranteed to remain fixed indefinitely — check the in-account figure before redeeming, as it reflects the current programme terms.
If your account qualifies for tiered Loyalty levels, the threshold for each tier is shown in the programme detail page. Tier status affects earn rates in some configurations — the account page is the only reliable place to read your current standing.
Published expiry rules are inside the Loyalty terms in your account. The activity window — the period of play that keeps points live — is defined there. Reading those terms directly is the accurate path; general summaries can become outdated.
If your points balance looks incorrect, a redemption step is not working as expected, or you need clarification on the published earn rates, the support routes below are the right place to start.
Start a live chat from the help icon in your signed-in account to ask about a specific points discrepancy or a redemption step that has not completed. The chat team can view your account activity and confirm what the system recorded.
The help centre contains published articles on how the Loyalty Points programme is structured, including earn rate tables and redemption instructions. Navigate to the Help section from the main menu — no account login is required to read those articles.
Your account transaction and points history is accessible from the account dashboard. Before contacting support, check the history tab — it shows each points credit, the round it came from and the date, which helps you identify any gap in the recorded balance.
The Loyalty Points system on kd9998 is built into the account infrastructure, not a standalone information that can be switched off without notice. Points crediting is automated at the round level, which means human processing delays do not affect when your balance updates.
Points are credited at the account level as rounds complete, without manual batch processing. The balance you see in your dashboard reflects activity recorded up to the current session. No manual claim is needed to trigger a credit after an eligible round.
Every rate, threshold and expiry condition attached to the Loyalty Points programme is published in the account Loyalty section. We keep that page updated when programme conditions change. Reading it directly is the only way to confirm the current, operative rules.
Your Loyalty Points balance is separate from your bKash, Nagad or Rocket deposit wallet. A pending wallet transaction or a payment verification step does not place your existing points balance on hold. Points you have earned remain on your account regardless of payment status.
Because points are stored at the account level rather than the browser or device, your balance is consistent whether you check on mobile or desktop. Log in from any supported browser and the figure shown is the same current total.
These are the terms you will encounter when reading the programme details in your account. Each definition covers what the term means in the context of a casino loyalty programme — not how-to steps, just plain-language meanings.
The earn rate is how many loyalty points you collect per unit of activity — usually per round completed or per amount wagered. A higher earn rate means your balance grows faster for the same amount of play across eligible game categories.
A redemption threshold is the minimum number of points your account must hold before you can convert them into account credit. Until your balance reaches that published minimum, the redemption option stays inactive in your account dashboard.
Points expiry refers to a published deadline or inactivity window after which accumulated points are removed from your account balance. The specific expiry condition — how long, and what counts as activity — is defined in the programme terms inside your account.
A loyalty tier is a status level your account can reach by accumulating a set number of points or meeting a published activity condition. Higher tiers sometimes carry a different earn rate or access to additional programme benefits, as listed in the account Loyalty section.
Account credit is the cash-equivalent balance added to your account wallet when you redeem loyalty points. It is the converted value of your points at the published rate and can be put back into play in eligible game categories.
The conversion rate is the ratio used to turn your accumulated points into account credit — for example, how many points equal a defined unit of credit. The operative rate at any time is the figure shown in the account redemption screen, not in third-party summaries.
These questions come up regularly from people checking their Loyalty Points balance, trying to redeem, or working out how the programme fits around their usual play sessions. Every answer points to the verified account route rather than an estimated figure.
Yes — points accumulate on eligible rounds in both categories. The earn rate may differ between slot sessions and live table hands, and that difference is shown in the Loy
Log in to your kd9998 account and navigate to the Loyalty or Gameplay section in your account dashboard. Your current balance is displayed there in real time.
Yes. Because your Loyalty Points are stored at the account level, the balance is identical on every device you log in from.
No. Your points balance is independent of your payment wallet. Whether you deposit via bKash, Nagad or Rocket, the wallet transaction has no effect on points you have already accumulated. Payment verification steps and points crediting are handled by separate parts of the account system.
The expiry terms published in your account Loyalty section define the activity window. If you are concerned about expiry, the most direct step is to read those terms in your account and then complet
Your account history tab records points credits alongside your regular transaction history. Each entry shows the source round, the date it was credited and the points value applied. Reviewing this before contacting support often resolves balance queries faster than opening a chat request.